Writing complaint letter to Petco corporate - Page 4 - Betta Fish and Betta Fish Care
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post #31 of 59 (permalink) Old 07-24-2012, 07:10 PM
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Also I do beleive that there is several inspections that are necessary to keep the doors open you should call that particular store, and ask when the last time the store had an inspection, and what the results were, there is some info on line for public view in regards to this..but I forget how to acess it, via..some of the AG websites, for OSHA..

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post #32 of 59 (permalink) Old 07-24-2012, 07:13 PM
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And the "Complaint Beaureau" who files such complaints, has a public viewing site to see what stores have complaints filed against them, and what the end results are..but I have to look up that one too..BBB ..Better Business Beaureau:)

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post #33 of 59 (permalink) Old 07-24-2012, 07:28 PM
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Single spaced for a business letter.
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post #34 of 59 (permalink) Old 07-24-2012, 07:41 PM Thread Starter
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Thanks you guys! Lelei, I did include store numbers/addresses on the picture page, which I didn't post here. And thank you for those great tips, I'll definitely look into that. :)

Kindness and respect should be shown to all animals, no matter if they are furry, scaly, big, or small. Be a hero to the animals and GO VEGAN!
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post #35 of 59 (permalink) Old 07-24-2012, 10:11 PM
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It's very good; you did a great job.

I would include a few positive things, as people always accept criticism more willingly if they are praised for something first. Also, I would be specific about exactly which stores you are referring to, as not all locations are like this: the Petco by my house has beautifully clean containers for the bettas.

Other than those two things, I think you did a fantastic job composing this letter.

EDIT: Nevermind, lol. Just saw your last post :D

The only cure for ignorance is education, and bullying or attacking someone is no way to educate them.
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post #36 of 59 (permalink) Old 07-24-2012, 11:25 PM Thread Starter
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Thanks toad! Yea, I debated including something extra nice, but nothing came to mind. :P And I DID include the specific stores on a separate page that wasn't posted here.

Kindness and respect should be shown to all animals, no matter if they are furry, scaly, big, or small. Be a hero to the animals and GO VEGAN!
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post #37 of 59 (permalink) Old 07-25-2012, 01:23 AM
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I'm a little late to the post, but I just wanted to say I LOVE that you did this!!! I've rescued 2 bettas this month from PetCo. Thinking about the condition of the cups & how sick & injured my lil guys were makes me so mad! If someone was treating a cat or dog like this people would be appalled, but because it's "just a fish" people don't care. Great job on the letter too. Very detailed, professional & articulate. You definitely got your point across without being rude or demeaning.


“Until one has loved an animal, a part of one's soul remains unawakened.” ― Anatole France
*All rescues except for Orion*

Orion: Male VT | Hercules: Male HM | Adonis: Male HMDT | Mars: Male HM | Diomedes: Males HM | Siren: Female VT | Amazon:Female CT
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post #38 of 59 (permalink) Old 07-25-2012, 02:09 AM
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can we see the pics..? also really good it seems that every one had put in some effort in this very stearn yet kindly... forcing them to make a change lol

i have 9 bettas together, i dog named sunny, a few tetras, and a pond out my back door
god made fish to be rainbows under the water
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post #39 of 59 (permalink) Old 07-25-2012, 06:36 AM
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Quote:
Originally Posted by LinkLover View Post
I debated including something extra nice, but nothing came to mind. :P

hahaha!

The only cure for ignorance is education, and bullying or attacking someone is no way to educate them.
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post #40 of 59 (permalink) Old 07-25-2012, 06:47 AM
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Last week I took a Petco survey and had my complaint about bowls and betta cups forwarded to an animal manager of the store. He began to tell me that bettas can live in bowls, until I backed my self up with facts. He told me he would forward my message to corporate, and they could call me back.

Still waiting on that call back.
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