Join Date: May 2012
Location: formerly SF, then Tucson AZ, now central New Jersey
I think on most cases, the only thing that works against big corporations is bad press, losing money, or annoying the crap out of employees enough that they would rather make sure the water is changed than see our annoying faces in their store bothering them again.
Just my take on the psychology of it all!
Now, I get nervous to make a scene, I am not so comfortable complaining, but when I get really really mad, I will complain anyway. But I do my best work when I write something and take a deep breath and edit it. I also think visual statements work sometimes. I mentioned this on other threads but the other day after I complained at my Petco about the growing number of dead and diseased fish a couple days in a row . . I just posted photos on Yelp. My complaining wasn't helping so I thought maybe posting evidence would. I am going to write a review but I wanted to think about an intelligent and "to-the-point", concise way to say it. I was too angry to write anything that day.
Maybe we can collectively figure out a few basic complaint letters to email or send to stores that don't take decent care of the bettas. I think it's important to use correct grammar, spelling, and like someone here said, not "sound 10 years old" . . . not that a young person couldn't sound intelligent, of course.
current pets: Alejandro Marmalade
Rehomed bettas (because of my move): Cornelius Buttknuckle, Limoncello Dandy Lion, Cumulus Meriweather, Nimbus McCloud
RIP Pinkerton Flowers and the fish formerly known as Prine Purplius LeGrape