Join Date: Apr 2012
Location: Edmonton, Alberta
Sorry you lost your fish, Sena. I just got 3 yesterday shipped by fedex (I'm outside Edmonton and rural) and hoo man was that a hassle. This was my first time shipping fish and it was not a good one! I was supposed to have overnight priority shipping, so they were supposed to arrive sometime yesterday within business hours. Come 3:30 I start to get concerned and after an hour and a half (now we are at the end of the business day) I learn that oh! my package can't be delivered because of x and y ridiculous reasons. I didn't get a courtesy phone call, or offered compensation or anything... AND I had to drive 40 minutes in rush hour to get them myself!! This was AFTER they had been jostled around in a truck all day. My story ended luckier than your though...all 3 were fine, just stressed.
But I'm 1 for 1 in the bad experiences shipping fish department. I was also unimpressed that the transhipper did not write on the box fragile, or live fish or anything to indicate that the box should be handled with some amount of care. SO, to tie my story up...I'm not sure that Fedex is any better than Canada post.