Petco bettas--how to report to corporate? - Page 2 - Betta Fish and Betta Fish Care
LinkBack Thread Tools
post #11 of 16 (permalink) Old 01-06-2013, 07:50 AM
Join Date: Nov 2012
Location: Santa Ana, CA
Posts: 215
I'm so glad the petco I went to listened when I complained about the state the bettas where in despite one employee wanting blow me off. Though considering how Kaoru came to me (from the same store) I know the issues will never be fully solved. Other then working at a store that cruelly sold hermit crabs as christmas gifts, I can't understand why employees would let it get so bad. What is so hard about grasping the idea of taking better of animals till they can get sold.
RoMay is offline  
Sponsored Links
post #12 of 16 (permalink) Old 01-07-2013, 08:05 PM Thread Starter
Butterfly's Avatar
Join Date: Nov 2012
Location: USA
Posts: 150
Hey guys thanks for the info--I went back today and the betta was back out for sale--sales associate had a terrible attitude and didn't care. I called the 888 number and filed a complaint. I'm furious. Betta was DYING. When she called te store, they said I saw a different fish lol what a lie a poor poor excuse never going back there ever. So mad. The gm is supposed to call me and I'm also sending a report from my email. Never shopping at this petco again. Ridiculous!!! I'm going to tell that to the gm(like it will make a difference.) Facebook wall?

Seriously never going back there I'm so mad. Was nearly in tears when I walked out in a haste. Where else can I complain a post my pictures? Never buying any supplies etc from there ever ever again not kidding.
They make me sick.
Butterfly is offline  
post #13 of 16 (permalink) Old 01-07-2013, 08:06 PM Thread Starter
Butterfly's Avatar
Join Date: Nov 2012
Location: USA
Posts: 150
Btw Romay, the employee blew me off as well. Didn't even try to get a manager, nothing. POOREST SERVICE.
Butterfly is offline  
post #14 of 16 (permalink) Old 01-07-2013, 08:13 PM
Join Date: Jul 2010
Posts: 3,026
Originally Posted by Butterfly View Post
Btw Romay, the employee blew me off as well. Didn't even try to get a manager, nothing. POOREST SERVICE.
if this happens to anyone else go to another employee. The managers don't dress any different than the employees, there are usually 2 managers on at any time.

I think the stores are rated and tested for customer service so even if corporate doesn't care about the fish, they WILL care if an employee shows disrespect to customers. I knew one woman who was fired because of customer complaints.

Last edited by registereduser; 01-07-2013 at 08:15 PM.
registereduser is offline  
post #15 of 16 (permalink) Old 01-07-2013, 08:20 PM Thread Starter
Butterfly's Avatar
Join Date: Nov 2012
Location: USA
Posts: 150
Oh no sometimes these inspector looking people come in on certain occasions? They aren't managers but they look at the stock, speak to the manager(looks like they have authority over the place and over the manager), etc. thanks for the info registereduser, yeah I'm sure they don't care about the fish. But their service is really poor and I wont be going back.
Butterfly is offline  
post #16 of 16 (permalink) Old 01-08-2013, 09:12 PM
whiskandbowl's Avatar
Join Date: Aug 2012
Location: PA
Posts: 249
OMG I about cried after seeing that pic. Poor little guys! And how the employee just blew you off, ridiculous! If it was any other animal (bird, gpig, etc) people would be furious!

I would post this on their FB as well, gets the message across to other people that this is NOT okay, and IMO makes Petco more prone to doing something.
I recently recieved terrible customer service (not from Petco, another store) when I mentioned a betta vase needed more water (had about 2 cups, about 1/4 full). The employee argued with me so I called the customer complaint hotline and posted to their FB, guess what...2 hours later ALL the fish had new water.

Ferrets: Wesley, Percy, Owen. RIP Bandit
Fish: Pip, Logan, UnNamed DTHM
Bird: Kita- Sun Conure
whiskandbowl is offline  

Quick Reply

Register Now

In order to be able to post messages on the Betta Fish and Betta Fish Care forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Similar Threads
Thread Thread Starter Forum Replies Last Post
Petco vs Petsmart bettas? SQUIRT1216 Betta Chat 24 03-18-2013 05:29 PM
Writing complaint letter to Petco corporate LinkLover Betta Chat 58 07-25-2012 10:33 PM
petco new bettas Bettachazie Betta Chat 12 05-22-2012 01:18 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome