Join Date: Oct 2010
Location: Victoria, Australia
Yeah, or at least I've always read it that way haha.
Jodi-Lea packs fish extremely well. The only DOA I had was a CT male where the bottoms of both bags (the one the fish was in and then the one over that) had exploded out and he had been knocked out into the newspaper.
I think she does have a DOA policy in place, you just don't get your shipping costs refunded.
I've ordered bettas, killifish and schooling fish from Jodi-Lea and the CT male was the only one I ever had any issues with. I've had fish arrive alive and well in the dead of winter here in Melbourne, so I usually do not get too concerned nowadays.