Apology and possible Betta care improvement at local Petco! - Betta Fish and Betta Fish Care
LinkBack Thread Tools
post #1 of 2 (permalink) Old 04-16-2013, 09:24 PM Thread Starter
JadeAngel's Avatar
Join Date: Jul 2012
Location: Pennsylvania
Posts: 317
Apology and possible Betta care improvement at local Petco!

I got a letter in the mail today of additional apology for the way management went about my complaint about the condition of their Bettas in the local Petco.

To quote an excerpt from the letter....

"I spoke to General Manager ----- from this location today and I assure you all your feelings were expressed to him. ----- is committed to high standards in animal care as well as world class customer service and he has plans in place to coach for improvement from your experience"

I get a good feeling from this, as I had the opportunity to speak with the district manager about the situation, that some good may have come from my complaint and the ordeal that followed

Let's keep our fingers crossed!

OH! and on an odd note... I've gone to our local walmart (Pittston) 4 times in the last 2 weeks and each time their Bettas were healthy and in clean ups Miracles DO happen! (I wonder who complained enough to get a store like Walmart to change that? or maybe they finally got a kind hearted employee who won't stand to see the Bettas mistreated?)


Last edited by JadeAngel; 04-16-2013 at 09:26 PM.
JadeAngel is offline  
Sponsored Links
post #2 of 2 (permalink) Old 04-16-2013, 09:39 PM
TFK Moderator
lilnaugrim's Avatar
Join Date: Mar 2013
Location: Rhode Island
Posts: 22,245
When I went to our Walmart last week in Coventry, RI their goldfish tank was actually super clean! I was surprised, the Betta's however were OK. Some looked a bit more ragged than others but I'm also fairly certain that no one buys those bettas so they've been on the shelf for a long time. I'm happy to hear this progress though and hopefully they do take it seriously!

Rembrandt II, Suiché
Leopards: 1:4 Hawkeye, Luna, Astrael, Dorian, Cullen
Gargoyle: Cloudjumper and Toothless
lilnaugrim is offline  

Quick Reply

Register Now

In order to be able to post messages on the Betta Fish and Betta Fish Care forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Similar Threads
Thread Thread Starter Forum Replies Last Post
It's official, our local Petco is the WORST in the area for Betta care JadeAngel Betta Chat 18 04-12-2013 05:07 PM
Some Petco employees actually do care for the Betta fish BettaPirate Betta Chat 22 12-04-2012 09:54 AM
Draft letter to local pet store about betta care.... CrankyFish84 Betta Chat 8 11-20-2010 09:33 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome