Okay, I know that there are plenty of complaints out there about all of the chain stores, but after having driven to 3 different Petcos in my area today, I feel required (and justified) to complain. I always thought that the Wal-Mart in my small college town took bad care of their fish, but I've never seen dead and rotting fish lying in a cup there. I've also never seen cups that had the inside coated with algae. Sure, I've seen a fish or two that had horrible finrot, and some that were near death in dirty water, but I've never seen them look so neglected and ignored as the fish in one of the three stores. Ugh. I can believe that some of the Wal-Mart fish came that way (I knew the finrot fish was a new arrival), but the Petco ones were clearly suffering from sheer neglect. I wanted to try and save them all, but my hospital tank is currently occupied by the aforementioned Wal-mart finrot fish.
The third one I visited did have fish that were properly cared for, but the manager I briefly spoke to was rude beyond all possible belief. If I'd spoken to her before I checked out (with my new beauties!), I wouldn't have purchased anything at all. It was that bad. I've worked too long in retail to ever submit a formal complaint about a store or employee before (because I know that people have bad days and that complains are damning in some companies), but I submitted two today. Turns out the run-down store with the lackluster employees that's near my house is the best of the three that are within reasonable driving distance. Never would've guessed. I guess that there are some better Petcos out there, but I don't know how the company stays in business with the kind that are near me.
Man, complaining definitely helps. I feel much better now, and I may go try and save this one really sad Crowntail tomorrow. :)