How To Ship Bettas - Page 4 - Betta Fish and Betta Fish Care
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post #31 of 97 (permalink) Old 07-10-2011, 07:47 PM
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Mkay, so let's say I'm shipping to Wisconsin? Yes or no?
I live in N.E. Wisconsin and we are having HEAT here - so no heat pack!!!!
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post #32 of 97 (permalink) Old 07-15-2011, 08:11 AM
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shipping transit time

Is it normal to for a betta from aquabid in thailand to take 4 days to get to your door? I had one arrive with ammonia burns so I would like to know if the amount of time it took to ship resulted in the burns.

Also the transhipper said it was her custom to not change the water and ship the fish 2-3 day to me after it had already taken 2 days to ship from thailand. But I requested that it be sent asap and got the fish in a total of 4 days.
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post #33 of 97 (permalink) Old 07-18-2011, 01:04 PM
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Is it normal to for a betta from aquabid in thailand to take 4 days to get to your door? I had one arrive with ammonia burns so I would like to know if the amount of time it took to ship resulted in the burns.

Also the transhipper said it was her custom to not change the water and ship the fish 2-3 day to me after it had already taken 2 days to ship from thailand. But I requested that it be sent asap and got the fish in a total of 4 days.
oh man. Now I wonder who your transhipper was. I emailed mine on Saturday and haven't heard back from her yet about the amount of shipping cost. My betta was sent 7/17 from Thailand. I'm super nervous he's going to show up dead or sick :( Maybe I should just stick to pet store fishies. They're less nervewracking lol

My bettas: 6 boys and 8 sorority girls
Making it my mission to have all natural planted tanks!
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post #34 of 97 (permalink) Old 07-18-2011, 07:34 PM
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my aquabid shipment experience

Well... I feel bad about ratting her out, but Julie Tran in San Jose. I am debating whether to use her again because she is the closest to me. But the next time I plan on driving down to get him, I cannot drive to anyone else. This last time I couldn't becuase it was my best friend's birthday and I could hear the shock and hurt in her voice when I said I might miss it for a fish (I guess some people don't understand the obsession )

I guess it is par for the course about the wc, becuase the transhipper could then be responsible for the death of the fish if the parameters are too different. I just assumed that since I was paying over $30 for shipping and she is 3 hours away that it was same day rush or something, but I guess that is not the case.

I don't mean to insinuate it was her fault, I do feel that since there were parasites in the fish as well, the breeder was not the best. Perhaps the water wasn't as pristine as it could be and I stupidly did not test the levels before removing him (I actually paid someone watching my house have to acclimate him, something I definitely regret giving better instructions on) I was just trying to find out what is the standard shipping practices.

Also I was surprised to find that there were no indications on the package that it contained a live animal. Even when I have plants shipped to me they indicate there is a live plant. I can understand not labeling from another country or out of state so it doesn't get embroiled in customs, but shouldn't it be labeled? It was over 90 degrees that day in both our cities and no cold pack.

Anyway I would contact your transhipper and make sure to explain which shipping method you would like. In my case it cost like $5 more to get it a day faster and I thought that was a no brainer, but it wasn't presented to me as an option from the start, I had to ask.

Also if you are having either warm or cold weather ask for an appropriate pack. Again it might cost extra, but your transhipper may not offer it without your asking. I think she was used to more experienced aquabidders and had a big shipment because she first asked "you are getting 7 right?" and I only got one.

I have heard great things about Linda and Jennifer so if you got them I think you are in good hands.

Whatever you do, I wouldn't regret your decision and don't mean to cause you alarm. He is the one in your avatar yes? He is a beaut! And I am sure you will love him.
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post #35 of 97 (permalink) Old 07-18-2011, 08:44 PM
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I have never purchased a fish from overseas, but I HAVE purchased fish from Jennifer that were imported. Nothing but GOOD to say about my experiences with her.

I am very sorry you had trouble with your order. :(
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post #36 of 97 (permalink) Old 07-18-2011, 09:41 PM
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BTW mJoy79, The breeder immediately offered to send another fish and I am sure most if not all will if it arrives dead or seriously ill. The breeder didn't even have live guarantee or anything on his page and offered to give me a fish before I realized he was full of parasites even, just based on ammonia burn. My fish is alive and recovering and I am not a breeder with a ton of tanks and space so I declined the offer for a free fish.

I also didn't want to go through the heartache of another sick fish. I have done betta "rescue" in the past, but I feel that for the time being that is better left to those with more knowledge, time and room than I. Props to those who do though.
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post #37 of 97 (permalink) Old 07-18-2011, 10:10 PM
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My heart sunk a little when you told me who your transshipper was. I have the same one. When did you first hear from her? I have yet to hear from her so I assume she hasn't received my fish but now I'm worried she has and he's just sitting there or something :(
I don't think we had the same breeder because mine has a DOA policy on his website.
How's your new little guy doing? Do you have a picture of him?
The fish in my avatar is the one I ordered and is in shipment. I know he won't look like that for a little while at least but hope I can make him happy and healthy in his new home - just praying his arrival is safe!

My bettas: 6 boys and 8 sorority girls
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post #38 of 97 (permalink) Old 07-18-2011, 11:38 PM
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I looked again and he does have a DOA policy that you photograph it before opening, but not a sick or replacement mention. He is elegantbetta and was reasonable and responsive and the fish is beautiful, but my fish did have gill and skin flukes. The parasites probably did not manifest until the stress of the ammonia poisoning and were not apparent before shipping. He is the fish in my avatar, but is missing some of his caudal fin and some scales right now so doesn't look like that but is on the mend and very active and healthy now.

I am sorry to scare you. She may be just as good as anyone else, I don't know it was my first aquabid purchase. She did take a while to get back to be by email everytime I communicated with her. But she seemed more responsive through the phone. I would definitely communicate that you want the fastest shipping possible and inquire about temperature packs if you need it.

Where are you located? Some listings say she is in Sacramento, but she is actually located in San Jose and said I was welcome to pick it up in person. If I use her again that is definitely what I will do.

I feel so bad I made your heart sink (*sniff). But hopefully with some communication you can avoid my troubles.

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post #39 of 97 (permalink) Old 07-19-2011, 12:05 AM
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wow how do you know that
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post #40 of 97 (permalink) Old 07-19-2011, 12:07 PM
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Originally Posted by lessandler View Post
I looked again and he does have a DOA policy that you photograph it before opening, but not a sick or replacement mention. He is elegantbetta and was reasonable and responsive and the fish is beautiful, but my fish did have gill and skin flukes. The parasites probably did not manifest until the stress of the ammonia poisoning and were not apparent before shipping. He is the fish in my avatar, but is missing some of his caudal fin and some scales right now so doesn't look like that but is on the mend and very active and healthy now.

I am sorry to scare you. She may be just as good as anyone else, I don't know it was my first aquabid purchase. She did take a while to get back to be by email everytime I communicated with her. But she seemed more responsive through the phone. I would definitely communicate that you want the fastest shipping possible and inquire about temperature packs if you need it.

Where are you located? Some listings say she is in Sacramento, but she is actually located in San Jose and said I was welcome to pick it up in person. If I use her again that is definitely what I will do.

I feel so bad I made your heart sink (*sniff). But hopefully with some communication you can avoid my troubles.
Aww its ok. I'm just worried about my little Joey. My breeder is bettaakapes and he was very responsive and nice. I'm going to give Julie a call in a little while to see if she has gotten my betta and tell her to expedite shipping and put in a cool pack - I live in Dallas. I should have selected a transshiper based on location but since I had no idea it would matter, the breeder said he was shipping to Julie Tran next, so I said ok to put my fish with that shipment.
Bettaakapes didn't use any local (to me) transshipers though - I think the closest one to me is in Colorado - so driving to pick up isn't an option. I may either just stay with pet store fish in the future, or order straight from a USA breeder/shipper with a good reputation. We'll see...

My bettas: 6 boys and 8 sorority girls
Making it my mission to have all natural planted tanks!
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