*hugs* Thank you.
I really appreciate that they have offered to help me through this. It's one of the reasons that I bought from them.
I have put a lot of time and effort into his training. He is fantastic with several commands: sit, down, up, speak, paw, over (rolls onto side), watch me, wait and go (used for food and water so he doesn't spill, wait has him sit patiently while go lets him go to his bowls). Have been working on stay and walking on a leash with the proper manners (had to get him a gentle leader after the neuter he started pulling more).