So, I ordered a lot of 50 extra large IAL from an eBay seller who is located in, I believe, Sri Lanka about a month ago. Good ratings and their product description looked good, so I thought I will give them a try... I don't order IAL that often so I don't have a go-to seller.
Well, the last estimated delivery date for this order has come and gone. Actually, a day before the last estimated delivery date, I noticed the status of the order said it was not shipped yet, but I was patient and tried to just wait and see.
I decided to finally send a message to the seller inquiring about my order this afternoon. They got back a few hours later (pretty good since it would have been rather late or early there). And they told me that my order had actually been shipped out a few of days ago, but they didn't get around to updating the status or the shipping info yet. They apologized and provided me the tracking (hadn't actually looked yet since I have been busy and mobile interface is messing up). What concerned me was they said they weren't actually able to collect the 50 leaves I had ordered. They said they were only able to provide about 30 leaves. Said most of the region was experiencing some flooding this time of the year and that made harvesting quality dried IAL difficult. Which is understandable since it is monsoon season in much of South/Southeast Asia right now. But I still feel like I should have been informed if/when they couldn't fulfill the order they were selling and I had expected when I placed the order? 20 extra large IAL goes a long way for my setups. Also it is actually nearly half the order. So, I feel like I'm being overcharged, since they weren't offering to adjust (partial refund?) the purchase costs or anything like that.
But I don't want to be rude and just cancel/ask for a refund since I know [things] happen. I dunno. Am I being unreasonable to feel dissatisfied about this?
Last edited by Fenghuang; 11-05-2016 at 02:55 AM.