The part that disturbs me is the absolute lack of control you have... Ugh. These are freakin LIVE ANIMALS and they were CLEARLY LABLED THAT WAY. There is absolutely no reason that they should have been crammed into a mail box, of mis treated to the point where the box got wet (which deactivated the heat pack). Anyways, I think that your guy will be fine. I really am hoping. It may have been my fault that they were out there for so long, but it certainly was not my fault that the heater was deactivated. I don't know. Ill try to sleep. Shae and I have become pretty good friends and I really am hoping she understands... Thanks for the comfort.