Everything was great. The girls looked prefect, out of the four shipments I've gotten they probably looked the least stressed of all I've gotten. I was actually surprised by how much care you obviously took. I waited for the heat pack to stop putting out heat to throw it away (just being careful) and it hit the trash last night, so it worked for a good long time. I'm not sure if it was 100 hours, but roughly 5 days (to tired to do the math). This week I've gotten 12 bettas (got 10 in a shipment yesterday & I have to say that our girls are still my favs right now. They are just so dang cute.