Originally Posted by dramaqueen
I have 2 people at my Petsmart that I trust. One is a manager and the other is a girl who has been out since April after having foot surgery. I hope she comes back because she has given me some good advice.
I work *really* hard to be knowledgable and helpful. Which is one of the reasons I am on this site all the time. I honestly think that my store is one of the best stores to go to for fish. We have enough associates that are aquarium keepers to give good advice. We can use each other to help troubleshoot problems. None of use are afraid to use a book and look it up, or admit when we don't know. For example; I don't know much about salt water tanks, so I refuse to answer salt water questions. I refer all my customers to a LFS that specializes in reefs. I know that all chains have their problems, but I am glad that some of you guys will try us out. Personally I shop at my store, one non-chain LFS, and PetSolutions.com