I think it depends on the store, too. There are 8 Petcos here, and there are 2 I go to that do take care of their bettas reasonably well. Water always looks clean, never see any fin rot. And the staff in both of them "knew" the betta I got there, lol. I'm sure it depends on having a real aquarist/ enthusiast in a position to do something. I can't speak for the other stores. I try to give positive feedback, though, if they do something right.
Petsmart finally got Bettas out of the blue water, but they don't look as good, still in dirtyish cups...
Last edited by TeteRouge; 03-23-2013 at 06:37 PM.