I contemplated buying a "tubed plant" tonight, when I got my Betta. There were several "plant care" items hanging near them, so I asked an employee, "Do you really need all this stuff to keep these live plants alive?" Obviously, not knowing what she was talking about, she said "At least some plant food, but they don't die for a long time. I just use the plastic ones over there."
Don't they give/require some sort of formal training for their employees? I usually see about three people walking around with shirts that say "DOG TRAINER" on the back. This store is in a strip mall, and is barely the size of a convenience store, yet they have three "DOG TRAINERS"!?
I hated the hours upon hours of computer training I had to go through during the first year of my job, but at least I know what I'm talking about now!