Here's the story: This Sunday, I was given a school of 6 neon tetras to add to my boy Flynn's newly upgraded tank from a friend who bought them at Petsmart to cheer me up from my crummy week. I had no time or place to quarintine them but after giving them a quick examination, they seemed healthy, so I put them in the tank. (Fully cycled, of course. I know how delicate neons are.) I made sure Flynn wasn't going to eat them, then went to bed. I woke up and found three tetras dead. Flynn was hiding in a knot of his bogwood and refused to come out, which was what first cued me that something was wrong. Flynn always wakes up with me. I went to school, came home and found 2 more tetras dead and Flynn's head covered in columnaris. I freaked out, since I had no Maracyn-II, so I treated with fungus tablets and half-strength Melafix. The next day, I lost the final tetra and Flynn was still infected. I treated a bit more with a direct swab of salt, and went to eat dinner. After dinner, I came back and he was gone.
I am thoroughly convinced the The neglect at my local Petsmart (the one in Sunset Hills Plaza, for those of you in the St. Louis area) has caused the death of Flynn Fishy, and I'm writing a letter to express my disgust and hopefully get the practices at that particular store changed. The letter is complete with documentation of the disease and proof of purchase (my friend gave me the receipt.) But I can't find an email address for Petsmart Corporate Offices. Does anyone else know of a way to contact them?