I started this Monday and so far it's pretty awesome and the staff are very knowledgeable on the animals. One person could tell a rat had upper respiratory infection just by holding it and, so she took it to the vet that's in the building.
A guy came to the back with a betta, he had a 3 or 4g aquarium and unfortunately he was set on also getting a mystery snail. Other then the mystery snail he took my advice, he bought a heater and one other thing(I forgot what it was), I also gave hi9m tips on water changes and told him that if his betta is ever sitting on the bottom lethargic to do a water change right away because that means the ammonia is too high.
Only one bird person came in so far, she wanted seed for her wild bird feeder. It was kinda cool because I know all the birds in the area and could tell her which birds would most likely come to the different mixes.