Mystery snail top shell coming off

[xShainax]

The first layer of my mystery snails shell is coming off. How can I stop it and is it normal?

[bettafishfinnatic]

maybe he is growing?

[xShainax]

It looks like he has got a little bigger. I just hope he/she lives. I love mystery snails. :(

[xShainax]

I know, the pics suck.

[aokashi]

What's the PH of your water?

[Pogthefish]

Ph below 7 can cause, but also soft water because the snail does not have enough calcium to make proper shell.

[xShainax]

The Ph is 6.5, but I put eggshells in the tank hoping it will help. I also looked it up as long as it doesn't get bumped a lot or holes that it will grow the new shell fine

[Pogthefish]

Umm did you boil and wash the eggshells first? You know what would help? conch shells :D I have 3 in my 20 gal, and some pretty shells I found on the beach, great fior a beach theme! GREAt for snails, raises hardness, Ph, and KH

[xShainax]

Will it harm my betta's? And I did wash them.

[kaila]

snails need "harder" water. hard water means that there are minerals in it, like calcium which snails need to maintain a healthy shell.. also if the water is too acidic it can be eroding.