yes, im just concerned.. haha. I read about the water shocking a bad heater can give, and well. I dont want to get shocked, lol. I dont know how sturdy they are? I can plug it in the oh... th outlets near water? for safety?
But if its ok, will it last? I dont know argh, lol
Yes, how about test it out in water with thermometer to make sure the temperature is correct. In addition, I will plug it in at the plug in the kitchen that have the power strip (if it is broken the strip with turn it off). I think it is ok.
Ok, will plug it in... Yes i contacted the seller.
Its not the fedex, its the sellers packaging. You know those thin, cardboard boxes? They use them to package a group of smaller items when shipped to seller in a bigger order and another box?
this one says 'item quantity 12 pcs. It is totally flimsy, and im really surprised fedex took it for shipment. When I picked it up, from the drive, I almost dropped it, because it just ... felt like cotton in my hand and squishy. Lol.
Ok thank you all very much. It looks like a really nice heater, its much bigger than i expected for up to 7 gallons. I got it for my 4 gal, but think i will only use that tank for plants or hospital.
Maybe get a 5 for this heater. If i put it in a 10 gallon to check it, will i hurt it? it will try to stay on all the time. Again thanks very much.
That is good the seller is returning it since it made you so uneasy.
I guess he/she may send you the same heater back lol. If it's a good seller they will replace it with a different one though. That's still very professional of them to send you a return label for the replacement of the item. Sounds like 5 star customer service even if it was 2 star packaging! ;)
I wouldn't have bothered returning the heater though unless there is a problem with it, like cracks etc. The mfg warranty is a nice one at 3 years. I don't know if you should use the heater for a 10 gallon if it only heats to 7 gallons though. It could, like you said, stay on constantly if your room temperature is cool enough.
GL with it though and sorry this took me a bit of time to reply.
I left my 25watt Visi-Therm heater on for at least 12 hours, sitting directly on top of my tank lid. It melted the middle cover and part of the handle. Some plastic was melted onto the glass tube itself, but I just scrubbed it off with some bon ami & cold water.
It still works fine.
What was the wattage of your heater?
I would have tested out the Eheim heater before shipping it back.
I'm sure it was fine.
Also my Visi-Therm Submersible 25 watt heaters have little glass tubes that surround each of the heating elements. If you shake it, it will rattle.
It's not broken it's just the way it's designed.
I think by encapsulating the heating elements with glass.... only the glass tubes make contact with the outer glass shell instead of the heating elements, making it less likely to crack from temperature fluctuations.
Eventhough it's rated for 5 gallons, it's heated up the 10 gallon to 90 degrees with ease.