Thankfully, due to the number of pet stores in the area, I have only been to this particular shop once and it was during my hunt for gravel. It was a harsh reminder why this shop has a crappy reputation--it's dirty, the tanks are overcrowded be it with fish or small pets, and the service sucks. I had guinea pigs for over a decade and I nearly cried when I looked into one of tanks and saw a momma with babies in what couldn't have been more than five gallons.
I'll stick to the other LPS and petsmart...