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Old 09-28-2012, 12:24 PM   #1 
phoenix91
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Attention petsmart employees/people who have deal with petsmart..

I've mentioned this in my other thread but wanted to get a better idea from more people, so... I went to get a betta today that i had seen needed help yesterday, i casually mentioned to thecashier that the fish had fin rot, she took him away to show her manager and wouldn't bring him back.

So my question.. what do they do with fish they take off the store floor? she said he would be treated and then put back for sale, if so how long do the employees generally treat finrot for? Do they just leave these fish to die?

Would he have been put back after i had left the store? I forgot to pick up cat food so i'll have to go back either today or tomorrow and i'll check; he's very recognisable to he'll be easy to spot.
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Old 09-28-2012, 04:25 PM   #2 
Ilikebutterflies
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The treatment for fin rot is water changes. AQ salt if you want to get a step more aggressive. Is it at all possible that the water was changed and the fish put back on the shelf having received treatment?
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Old 09-28-2012, 04:33 PM   #3 
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I have to say, my daughter brought a sick fish to the attention of the manager/ staff there on the floor, and a few minutes later she saw what she calls the"Black Bag" and she said the fish that they took to the back is in the Bag..meaning they did nothing,but put it in the "BB" and she was very upset, so I thought she may not be sure what she was saying I asked them what happend to the fish that needed attention, she walked by me and said, too late..
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Old 09-28-2012, 04:39 PM   #4 
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Luckily i stopped by the store later this afternoon and he was indeed back on the shelf. I bought him and brought him home :) Why they couldn't just let me have him in the first place instead of making me worry i'd sent that fish off to be killed i do not know, but it is resolved now.
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Old 09-28-2012, 05:06 PM   #5 
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Wow, that was a quick "treatment" :/ I'm glad the poor thing went home with someone who can actually help him. Congrats on your new fish!
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Old 09-28-2012, 05:45 PM   #6 
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As stupid as it might sound I'm glad they put him back out. At least now he has a chance, I think he was one of last weeks as there were only a few left last night and the shelf was full this morning with him pushed right to the back poor soul.

Thanks! I hope he does well.
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Old 09-28-2012, 08:52 PM   #7 
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It's because both petsmart and petco "do not sell sick fish"
I think they may of just changed the water - if they even did that much.
I know alot of people try and get the fish for free or for a discount but I have heard several people say the employee took the fish away..never to be seen again. I just keep my mouth shut. I know how to care for sick bettas, I highly doubt that their "fish specialists" know what to do. Not so much petsmart as they are like 40 miles away so I seldom go there but I know the local petco is freakin clueless

I think it has to do with their warrenty. if the fish dies in the store - they get credit for it. If it dies in your hands, they loose the credit for the fish and now they have to replace it. At least that's my theory.
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Old 09-29-2012, 07:06 AM   #8 
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I learned from this one to keep my mouth shut. I guess i'm lucky they brought him back out and didn't just leave him in back to die. I did asked the sales clerk how long it took to treat fin rot, just in case it ever came up; she said it was a 1 day treatment, so maybe they think they treated him and put him back out.
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Old 09-29-2012, 07:18 AM   #9 
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I brought my guy to the register and told them point blank i was taking him home to fix him up...she laughed like I was crazy. He wasnt bad off, clamped fins, fade, stress lines, underweight, ive seen worse but they generally have very healthy bettas so this was a rare occurance...i just loved something about him. He looks great now, very blue! gaining weight and such a happy active boy. Glad I have him and they didnt take him away from me!

(not the boy in the avatar pic)
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Old 09-29-2012, 07:21 AM   #10 
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My guy was on his side on thursday night, i should have just taken him right them and there; i actually picked him off the shelf thinking he was dead.

The new fish they got in yesterday all looked great in comparison to this poor boy, flashing their fins and looking pretty darn healthy. They had shoved my boy right into the middle of the cups, no one would see him. Good job i was looking for him really.
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