Originally Posted by Busted
Well I was just wondering who has shopped there? My first time And I get charged twice for a item. Not very happy with them so far. Gotta call and get that fix tomorrow.
Items I bought are:
Atison's Betta Spa
Ultra Sun Fluorescent 24"
All in one shopping cart, all paid for in one go. On Dec, 30th..
They sent it in 2 packages? And they charged me for the light again sometime today Jan, 3. This is very annoying. And I will no longer be shopping there [IMG]file:///C:/Users/CHBRID%7E1/AppData/Local/Temp/msohtmlclip1/01/clip_image001.gif[/IMG].
Resellers are now shipping items as they become available. This has been going on for 2-3 years. I work for a IT company that does resell, and we do the same. If all of your order is there except for 1 piece; they will ship you what is available. You are only billed for what ships when it ships. Like Amazon, you are only billed when the items ship, and not upfront.
The only downfall to this is that you get extra cardboard.
BigAls’s is a great online store; my friends, girlfriend, and I all do business there and will continue to.
Call them before jumping to conclusions. If they charged you the SAME amount both times, then someone probably goofed. If the totals are different, you’ll notice they ADD UP to the TOTAL you agreed to pay.
All my Xmas shopping came like this. I think Amazon sent me 7 boxes total… I got 7 bills, all the bills added up to the total I agreed to pay.