We actually just had this discussion on a bearded dragon FB page. We are tired of rude ignorant posts, putting people down and actually deterring them from probably the best information around!!! How stupid is that? Personal egotistical pride VS proper information... Hmmm... What a hard decision
I stand by "inform VS bully". To me, getting into business... "The customer is not always right - but they are never wrong". Basically, TELLING people what to do, they ignore you. Suggesting it to them, and giving sweet facts and being as humanely kind, you get them to understand. I stopped someone from using a 1 gallon bowl for a goldfish for his daughter... And not because I bashed him like others did ;)
"Catch more flies with honey than vinegar".