I hope things work out for you, too, it must be really hard to have to deal with insurance when you really depend on their services. :( They're such terrible little blood-suckers.
As for my rant, I just had to listen to the lady in the next office get a call that her bird died. To which she replied "Omg what? I think I forgot to feed it?" I yelled across to her that she needed to be a responsible adult and do research before she purchased her pets--I also said that she had better not get another one. She was charged with animal cruelty earlier in the year because her himalayan cat got out in the heat of summer, and she didn't bother to look for it. It ended up matted and sick in a shelter, and the microchip led straight to her. :/ Some people just aren't responsible enough to own pets.
Anti-rant #1: I'm headed out of town to the family beach house for the next few days--you buys better keep tabs on Diseases and Emergencies while I'm gone!
Anti-rant #2: Bird killer lady is getting yelled at severely. :> She's the HR person so she normally gets the complaints, but this one sounds loud and belligerent! Hopefully he'll upset her and ruin her day. The bird's death surely didn't.