Are the fish from Petsmart bad?
Well, to be honest, I am less than impressed with Petsmart. Granted, the one in my area is brand new and perhaps they did get a "bad shipment" of fish in like they told me. But here is my story, this happened just about 2 weeks ago:
The new Petsmart was finally open and my Mom and I were there. It had been a long time since I had a Betta, so I wanted to see what they had. They had some Crowntails (which I had never seen in person) and the Veiltails. I just had to get a Crowntail, so I got one active looking male, and all the other necessities. Not two days later, the fish was dead. He never ate a bite while I had him and showed no obvious signs of illness other than lethargy. I thought he might be adjusting, but he was ill.
Since they had the 14 day policy on live fish, I decided to exchange him and try another fish. Again, this one was a Crowntail. I could tell from the start this fish was sick too, as he didn't eat.. And again in two days he was dead. I got my money back as I was tired of having fish die on me... I did find out from them that they did have a problem with their Betta fish dying. This is when I was told it was a "bad shipment".
I got another Crowntail from a different petshop in my area. He is still doing well, very active and eats normally. So, it was not my water, the Petsmart fish were indeed sick.
I went back to Petsmart to get a live plant (as the other petstore was sold out) and while I was there one of the employees told me Crowntails were less hardy than the other Bettas. I've found this to be pure BS... And, the plant I got there died within a week too!! I didn't bother to ask about a refund, as it was less than three dollars.
I've since gotten some live plants from the other petstore and they are doing fine. I don't know why the Petsmart plant died.
I personally will never by another living thing from Petsmart. I also will only buy other items there if I have no other alternative. I don't want to give them my money considering the trouble I had.
One more thing I will note:
The Petsmart Bettas were kept in blue colored water. When I asked about it, they said it was "a lot of stresscoat". I wonder if they were 'overdosed' on the stresscoat and this caused the deaths. The Bettas from the other petstore were at least in clear water.
This is just my experience, maybe my store is not the norm. Still, I personally have had it already with Petsmart.