I picked a fight with a Petco employee today over bettas and heaters. I swear, normally I'm afraid to even ask where a product is, let alone argue but I got so mad! She was talking to a guy and asking if he had everything he needed for his betta so I said, "Oh, you need a heater!" The employee was like, no, you don't.
Me: Yes. You do.
Her: No. You don't.
Me: There are countless books that say you do. Every responsible owner in my betta forum says you do.
Her: What temperature? We keep ours at room temperature.
Me: 78-80* ideally.
Her: I heard it was 70-82*, room temperature. Well, I'll look into it but we've always told our customers they can go in room temperature.
I almost said, "And you also tell them they can live in .5 gallon bowls eating plant roots!"
I just don't understand why the pet stores fight this so much. I mean, it makes money for them. It's one more expensive piece of equipment they can sell so why do they argue against it so?
So I let it go there but a few minutes later I saw her follow the guy up to the cash register and spend several minutes talking to him while looking back at the fish section where I was. I can guess she was saying "Don't mind the crazy chick about the heaters, he'll be fine."
*shakes head in despair*