I just had the craziest incident with a Petsmart manager. They have a dragon scale cup with a crown tail female in it. I watched this fishes behavior for close to 10 minutes before I decided to make my case with her about the mispricing on it. I don't claim to be an expert I am trying to get back into breeding them. The price difference between a dragon scale and a female is $8.99 to $2.99, significant. She changed the price on it giving me the female price only after argument and attitude and admitting she knows nothing about the fish. Truly poor customer service. I have no problem going in there and paying the difference and withstanding the embarrassment, IF I AM WRONG.
I gave her the scenario, what if someone picked a $8.99 dragon scale and swapped the lid of their fish with that of a female betta $2.99. Leaving someone (like me) to want the female who was left with the mismarked lid. She asked why someone would do that, duh bc some ppl aren't honest. She also said it has never happened before, how would she know if it had?
I'll have to upload pic later it's not letting me from my iPad.