all 5 petsmarts around me here is 1000% times better then the 3 petco's .. around me ..
recently (2-3 months) ago is when i noticed petco changed their 14 day policy to 30 days .. probably to "promote" more trust in their fish .. since it's guaranteed to live at least that long or u can return/exchange with a water test ..
most LFS here are 7 day return .. some only have 1-3 days return .. and if there isn't a return policy don't buy from them (always ask what the policy is before buying fish) .. as LFS should know that temperament can be an issue .. if they don't even allow 1 day exchanges/returns .. then there is something fishy about them (pun intended ^_^)
in the end .. return policy doesn't matter as much as the initial health of the fish to begin with .. if the fishes are healthy and thriving .. and you took good care of them .. you wouldn't have to return them..
Originally Posted by Bambi
Considering most people on aquabid only give you an hour and don't refund sick fish that will die a week later, the two weeks seems great doesn't it xD
1 hr is actually a nice time period .. one of the transshippers only allows 15 minutes counting from express delivery drop off at your house .. to the time you e-mail them that it's DOA and have to have pictures with the bag unopened time stammped within 15 mins .. it's just crazy when i thought about it .. lol it would take me 10 minutes just to open the box ..