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Old 12-09-2011, 09:46 PM   #21 
PewPewPew
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Thank you, Sakura. I really do appreciate your kind words and sympathies. I just really didnt want to be out of line on this one and glad I dont appear to be. Your point about the two heat packs was interesting.

Summer's appreciative too, as she said (lol, she's legit right beside me! Hah!)
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Old 12-09-2011, 10:09 PM   #22 
dramaqueen
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Your e-mails were respectful and weren't accusatory at all. I don't know why she'd flip her lid but maybe she was having a bad day.
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Old 12-09-2011, 10:11 PM   #23 
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Yeah, maybe. Doesnt really justify though. OH WELL. Never again!
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Old 12-09-2011, 11:12 PM   #24 
xswornxoffxjello
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*chokes back song reference* I AM NOT OBSESSED WITH MUSIC.

I really am so sorry. That was just crazy. D:
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Old 12-09-2011, 11:16 PM   #25 
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Hi "roommate"! It was so sweet of you to get a betta for Alyssa as a gift. Wish I had a roommate like that. :D I'm just sorry that it turned out this way for the two of you.
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Old 12-09-2011, 11:26 PM   #26 
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Thankies :c
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Old 12-09-2011, 11:32 PM   #27 
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What a shame. I'm so sorry :(
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Old 12-10-2011, 12:15 AM   #28 
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Wow, the response to your email was very unprofessional and unsympathetic!

I'm so sorry this happened to you and your roommate. I can't imagine what it would be like... the excitement of opening the package only to find a dead and decomposing pet. Not to mention she completely ignored your perfectly logical concerns of the state he was in. She just got on defense and put the blame on you. Yes, there is a risk in priority shipping, but that doesn't dismiss the condition he arrived in.

P.S. Welcome to the forum, Summer!

Last edited by LionCalie; 12-10-2011 at 12:18 AM.
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Old 12-10-2011, 12:21 AM   #29 
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I'm so sorry P3. :( I think she dealt with you unprofessionally and I hope you get it resolved. I'm so sorry you guys. :C
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Old 12-10-2011, 12:47 AM   #30 
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I also think you should report her to AB since really...Who the heck acts like that? I have read countless issues with animals being shipped in winter but typically DOA arrivals are replaced without issue. (Jamie from Jamie's Tarantula's has been infamous for sending double then what was asked for if DOA occurs. AKA A replacement and a free little sling.) She should refund you at least. After all you went through I dont blame you for not wanting another fish from her.
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