So today i went to my LPS to pick up some more stress coat and some betta fix for my bettas as well as food. And i decided to buy some algae eaters to help clean up my tank. When i got home, i cut open the bag and let them sit in the water to adjust to the temperature. 2 minutes later, they were on their back and dead.
So i went back to the pet store and i told them about it. The sales woman then claimed that these fishes were "boiled" and ask what temperature i keep my fish in. I told around 78-80F and she snapped back at me saying " i dont know how much in Fahrenheit, in Celsius"
So i said idk and she said they kept their fishes at around 26degree Celsius before reluctantly changing my 2 dead algae eaters for 2 new ones. She also started questioning me about my Ph level and if my testers were right ( which i bought from their store)
When i got home i checked my betta tank temperature and it was at 27 /28 degrees Celsius and the sales woman claimed i boiled my fish? An increase of around 2-3degrees? Not to mention the fish didnt even swim in the tank water, it was merely bobbing in it with the disgusting water that they came in.
Talk about bad customer service. The people there probably dont even know what their talking about when it comes to fishes. Anyone else got any bad experiences?