My friend and I took in an abandoned guinea yesterday, and we were wandering around the Kingsway Mall in Edmonton. I had been to another PJ's Pets and they were snobs
This one however...surprised me!
They took their time with the furries, handling them, and making purposeful slow movements so not to scare the bunnies, ferrets, etc. Another employee was handling a Ball Python, and knew his stuff about the snakes! Another was handling the lovely conures, explaining how since they were just babies, they were learning "manners". The bettas, any who were sick were being pulled and treated IN PLAIN VIEW!! The cups actually had holes in the lids so they could breath (unlike petsmart here), there was not a dead fish there...
only thing that made me giggle was the fact the "female bettas" were actually male plakats :3
but other than that, heck, I'd give that store an 8.5/10 rating! :o Plus they were very good with information. at least one employee knew about one part of that store.