I think a lot of my courage actually came from this forum! I would read threads ranting about how employees were giving out wrong info, and the person that made the thread didn't say anything. I vowed to put myself in the betta's shoes.. fins.. tank.. view(?) next time and save the fish! I have a huge heart for these lil' guys, and the thought of one dying through ill-informed owners makes me tear up :(
I am usually very shy, but recently I've discovered that I feel strongly about something I'm willing to talk out without a hint of shyness. Maybe this courage has been here all along, maybe not, but either way I'm glad I told them the correct info!