Chat Rant - Page 2 - Betta Fish and Betta Fish Care
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post #11 of 12 (permalink) Old 12-19-2019, 04:28 PM
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Originally Posted by trahana View Post
Iíve seen petco associates unloading bettas from their box. They take a good look and then decide what label the fish gets. So normal, nonfish people deciding on what a betta is. When I saw that, I know exactly why there are so many mislabeled fish. Iím betting other stores do the same thing.
Some of the breeders? They be mothers that love their fish babies and think the best of them, and may be blind to the faults they have.


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It's funny you should mention this. I have been to many Petco and Petsmart when they got their shipment in. When they opened the box each betta is shipped in a bag of water. this bag is small enough and has just enough water for the fish to survive. They can not move in the bag. However each bag is labeled with a code as to what is in the bag. and it tells the clerk exactly what is in that bag. They also were shipped new clean cups that need to be filled with conditioned water. These clerks never (or should I say they should never open any bag until the cup is ready to accept the fish. )

Yes there are many stores that the people just are thrown into a position that they have never before done and this is due to the store management. It's a shame to have this happen, but when you see this happen you need to get the store number (not the phone number but the store number) then get the location and call the customer service number and report what you saw. Petco and Petsmart customer service people really do care and will act on your tip right away. They do and will investigate the reports and they do right the wrong done in the situation. Up to and including termination of employee and Manager. I have seen this done in stores that I have reported. and really it's not what I wanted to have happen but these Corporations will not stand for the losses that these untrained and uncaring employees will cause the store.
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post #12 of 12 (permalink) Old 12-20-2019, 09:16 PM
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Quote:
Originally Posted by trahana View Post
Iíve seen petco associates unloading bettas from their box. They take a good look and then decide what label the fish gets. So normal, nonfish people deciding on what a betta is. When I saw that, I know exactly why there are so many mislabeled fish. Iím betting other stores do the same thing.
Some of the breeders? They be mothers that love their fish babies and think the best of them, and may be blind to the faults they have.


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I can understand mislabeling by chain stores, pet stores, and even large fish stores. Not all employees are fish people or betta people. But betta breeders and vendors should in the least understand what they are selling - not only it's quality, but also it's type.

Example: when dragon scales were new, anything coming from dragon parents were sold as dragons. Betta vendors (at the time I didn't seek breeders to ask what dragons were) couldn't explain why they were called dragons other than "it's a new strain". I couldn't see the difference because I was looking at irid dragons - solid royals and turquoise.
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