Thanks for responding so quickly. Info below.
Housing: yes.
How many gallons is your tank? 15 litres (4gallons)
Does it have a filter? Yes
Does it have a heater? Yes
What temperature is your tank? 27
Does your tank have an air stone or other type of aeration? No
Does your Betta have tank mates? What kind? No
Food:
What food brand do you use?
Do you feed flakes or pellets? Pellets
Freeze-dried? Shrimp
How often do you feed your Betta? How much? 2 pellets and 1 shrimp daily
Maintenance:
Before your Betta became ill how often did you perform a water change? Weekly
What percentage of water did you change? Last one was 50% last week
What is the source of your water? Tap
Do you vacuum the substrate or just dip out water? Vacuum
What additives do you use other than conditioner? Stress coat +
What brand of conditioner? API
Water Parameters:
What are your water parameters? Please give exact numbers. If tested by pet store please get exact numbers. "Fine" or "Safe" won't help us help you. Important: Test your water before the regular water change; not after one.
Ammonia: 0
Nitrite: 0
Nitrate: <5
pH: 7
Hardness (GH): not known
Alkalinity (KH): not known