First thing I'd do is to change her water, and start changing it more frequently, add a 50% change during the week. Since you have a filter running, I'd get the water checked at the LFS (get values) to check to see if your tank cycled or if those 100% changes prevented it from cycling. For now you want to stop doing the 100% changes to let the tank cycle, but you have to use a gravel vac to clean the tank.
I'd also get some Seachem Prime and start using that as your water conditioner. Also upgrade her food to New Life Spectrum or Omega One.
Can you post a picture so we can see if anything else might be going on with her. Also, have you seen the color of her poop?
I'd also get some Seachem Prime and start using that as your water conditioner. Also upgrade her food to New Life Spectrum or Omega One.
Can you post a picture so we can see if anything else might be going on with her. Also, have you seen the color of her poop?